Support provided using a secure remote connection to your PC, more cost effective than an onsite visit from one of our technicians and without the hassle of you bringing your computer to us.

General Maintenance – Our health check identifies outstanding hardware or software faults. A range of performance boosting maintenance is used to ensure your PC is performing to the best of its ability and often adds years of usable life to slow and unresponsive PCs.

Our online support only requires you to have a working internet connection and allows us to provide a number of services and resolve many issues faced by PC users. Some of the more common support tasks we undertake are provided below.

Remote working solutions – Need to access your PC whilst away from home? Our remote working solutions provide you with complete access to your computer wherever you are in the world from another PC, Mac or even your iPhone.

Email – Problems sending and receiving emails, account hijacking, corrupted Outlook message folders, implementing hosted exchange email services.

Internet Security – Virus and Spyware removal from infected Computers. We’ll also try to identify the root cause of infection to allow you to avoid infecting your PC again. Complete installation and configuration of internet security software to keep your computer safe from attack in the future.

Software Installation – Assistance with the installation and configuration of almost any piece of software available for PCs.